Information we may collect
Personal Information: Name, email address, phone number, mailing address, date of birth, and other identifiers you provide through forms or communications.
Health Information: If you are a patient or potential patient, we may collect information related to your medical condition or treatment, which is protected under HIPAA.
Payment Information: When you make payments through our website, we collect billing details, which are processed securely through a third-party provider.
Technical Information: IP address, browser type, device information, and usage data collected via cookies and similar technologies.
How we may use the information?
We use your information to: Provide healthcare-related services;
Communicate with you about appointments, billing, and support;
Send you appointment reminders, including via SMS;
Improve our website and services;
Meet legal, regulatory, and compliance obligations.
Sharing of information
We do not sell your personal data. We may share information with:
Authorized personnel within our organization; Third-party service providers (e.g., billing, IT support, SMS providers) under contract; As required by law or to comply with a legal obligation; With your consent
SMS text communications
By providing your mobile number, you agree to receive text messages from Journey of Care related to your care, including appointment reminders, consent requests, scheduling updates, care coordination, and paperwork instructions.
By clicking SUBMIT you consent to receiving SMS messages.
Messages and Data rates may apply. Message frequency will vary.
You can reply STOP at any time to opt out of receiving messages.
You can also reply HELP for more information or contact us at 720-823-3373.
Messages will only be sent in connection with your care and are not promotional in nature. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How long we retain your data
Per regulation, we will maintain the medical record information in a secure cloud-based system.